The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)

(1/5) HelloVera - AI-Powered Customer Support  - TWiML Talk #18

This week I'm on location at NYU/ffVC AI NexusLab startup accelerator, speaking with founders from the 5 companies in the program's inaugural batch. This interview is with HelloVera, a company applying artificial intelligence to the challenge of automating customer support experiences. The notes for this series can be found at https://twimlai.com/nexuslab. Thanks to Future Labs at NYU Tandon and ffVenture Capital for sponsoring the series!

Machine learning and artificial intelligence are dramatically changing the way businesses operate and people live. The TWIML AI Podcast brings the top minds and ideas from the world of ML and AI to a broad and influential community of ML/AI researchers, data scientists, engineers and tech-savvy business and IT leaders. Hosted by Sam Charrington, a sought after industry analyst, speaker, commentator and thought leader. Technologies covered include machine learning, artificial intelligence, deep learning, natural language processing, neural networks, analytics, computer science, data science and more.