Community is Not a Tech Thing

I spoke to fellow Irishman Ken
Carroll of ChinesePod - a highly
successful online language learning
business based in Shanghai.

A key component of the ChinesePod
success is a very strong focus on
user needs and the user experience.

In this interview, Ken describes the
philospophy that drives ChinesePod,
and how it can apply to other
businesses.

The Hangzhou conference that Ken
refers to is User Friendly, which will
take place in November.