The Vergecast

Everything is too hard to use, with Asurion CEO Tony Detter

Everything is too complicated. Asurion CEO Tony Detter joins Verge editor-in-chief, Nilay Patel to discuss simplifying our experience with tech products, the problems with closed eco-systems and why an insurance company like Asurion got involved with tech support.
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The Vergecast is the flagship podcast from The Verge about small gadgets, Big Tech, and everything in between. Every Friday, hosts Nilay Patel, David Pierce, and Alex Cranz hang out and make sense of the week’s most important technology news. And every Tuesday, David leads a selection of The Verge’s expert staffers in an exploration of how gadgets and software affect our lives – and which ones you should bring into yours.