In this episode I have a really fascinating conversation with David Catalovski, co-founder of GreenBe, a company that provides a cloud-based platform and solutions for government and utilities to drive smart technology adoption and hard-to-reach user behaviours. David and I discuss his background as a lawyer and what sparked his interest in the Smart Community space, and why he believes a Smart City is more about serving residents than any technology solution. David tells us about some of the projects he’s working on, including the work GreenBe has done with the City of Blacktown and how their services uses gamification to shift human behaviour in cities for the triple bottom line benefit. We discuss why it’s so important for cities and government services to be benchmarking themselves against the service and engagement of private entities, plus the challenges of reinvention and keeping up with changing customer expectations. David and I touch on the future of work in local government, and the power of partnerships, collaboration and integration between cities and other organisations. We also have a really interesting conversation about the need for government to measure the amount of power any one company has, and how that goes hand in hand with our need for data literacy as consumers. We finish our chat discussing the emerging trends of shifting human behaviour to promote better engagement, better wellbeing and more community minded citizens. As always we hope you enjoy listening tot his episode as much as we enjoyed making it!
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