Using Empathy and Curiosity to Overcome Differences

Using Empathy and Curiosity to Overcome Differences

By HBR Presents / Brian Kenny

Bill Riddick, an African-American community leader and counselor, must find a way to bridge the divide between Black and white community leaders, who are on opposing sides of school integration in Durham, North Carolina, in 1971. Harvard Business School professors Francesca Gino and Jeffrey Huizinga discuss how empathy and curiosity can foster understanding in divisive situations.
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