Car Insurance Fell 4% Last Year. Consumer Groups Say That Isn't Enough

Reduced driving due to the pandemic resulted in U.S. car-insurance rates declining by an average of 4% in 2020. Reporter Leslie Scism discusses why insurers are reluctant to cut rates even more, and how policyholders can score discounts on their own. J.R. Whalen hosts. Learn more about your ad choices. Visit megaphone.fm/adchoices