Changes Coming to Frequent-Flier Programs

Traditionally, frequent-flier programs were set up to reward loyal customers with perks based on the number of miles they flew. But now airlines are taking a new approach, one where flying may not matter as much. WSJ "Middle Seat" columnist Scott McCartney joins host Trenae Nuri to discuss the new rules for earning and keeping frequent-flier perks. Learn more about your ad choices. Visit megaphone.fm/adchoices