Up Next In Commerce

Solving Retention Issues and Amazon-Proofing Your Business with Joe Fisch of Wine Access

As the CEO of <a href="https://www.wineaccess.com/">Wine Access</a>, <a href="https://www.linkedin.com/in/joefisch/">Joe Fisch</a> is constantly trying to solve hard problems… like predicting the weather? On this episode, Joe explains how he and his team have worked to address all kinds of issues, from customer retention to access to exclusive supply, to, yes, forecasting the weather to optimize the supply chain. Enjoy!Tune in to learn:How to overcome apprehension when moving up the corporate ladder (11:30)Figuring out the components behind losing customers (15:15)Content strategy for educating consumers (22:50)Behind-the-scenes stories about finding great wine (25:25)Supply chain and the weather (32:00)Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Learn more at <a href="https://www.salesforce.com/products/commerce-cloud/overview/?sfdc-redirect=103">http://www.salesforce.com/commerce </a>Mission.org is a media studio producing content for world-class clients. Learn more at <a href="https://mission.org/">http://www.mission.org.</a>

Welcome to the #1 podcast for commerce teams, executives, and entrepreneurs.

Join host Stephanie Postles as she sits down with commerce leaders on the front lines of digital innovation. With guests from established enterprise companies to D2C start-ups barely out of infancy to everyone in between - you’ll get the inside scoop on what’s Up Next in Commerce.

New episodes come out every Tuesday and Thursday. Up Next in Commerce is created by Mission.org.