09.13.22 Customer Service Comes to Airlines! / Beware Training Repayment Agreements
By Clark Howard
13/09/22·29m 20s
The airline industry has been a mess, stretched thin by labor shortages as the travel industry rebounds. Thanks to DOT and public pressure, for the first time in 40 years passengers have a clear guide to their rights when flights are canceled or delayed. Clark walks you through the new DOT - Airline Customer Service Dashboard and what YOU need to do when grounded. Also, a worker warning: Why you need to be cautious when an employer offers you any kind of internal training.
DOT Airline Dashboard: Segment 1
Ask Clark: Segment 2
Training Repayment Agreements: Segment 3
Ask Clark: Segment 4
Mentioned on the show:
What America’s 10 Largest Airlines Offer if Your Flight Is Canceled or Delayed
Google Flights
File a Consumer Complaint - Department of Transportation
Air Travel Complaints | US Department of Transportation
Online travel itinerary and trip planner - TripIt
Lemonade Insurance Review: How It Works, Coverage Options
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Clark's National Travel Deals
Clark.com resources
Episode transcripts
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