Ryanair volte-face shows feedback is best given face-to-face

Ryanair volte-face shows feedback is best given face-to-face

By Financial Times

To bring about change, it is criticism delivered in person by random strangers that counts, says Lucy Kellaway

Hosted on Acast. See acast.com/privacy for more information.

-
-
Heart UK
Mute/Un-mute