Skip to content
Global Player
Global Player
Live Radio
Catch Up
Podcasts
Live Playlists
My Library
Win
Settings
Sign In
Sign Up
Skip to content
Global Player
Global Player
Open Menu
Live Radio
Catch Up
Podcasts
Live Playlists
My Library
Win
Settings
Sign In
Sign Up
Play
Share
Writing is on the wall for ‘customer care’
By Financial Times
FT Listen to Lucy
01/04/11
·
5m 30s
A letter posted on a lavatory wall to amuse with its verbosity highlights the deficiencies of another missive by a virtuoso at apology – and guff.
Hosted on Acast. See
acast.com/privacy
for more information.
-
Heart UK
Mute/Un-mute