Building a People-Centric Culture with Simon Gardner of Carrington West

Building a People-Centric Culture with Simon Gardner of Carrington West

By Nick James

Co-founder of Carrington West and host of the  ‘Mindset Musing’ podcast Simon Gardner joins Nick to discuss how he has built a multi eight-figure business.

They agree that it’s about thinking big and starting small and Simon talks about how he has built his business and created a culture that is people-centric and ensures that people love to come to work.

To access the right people Nick has honed his recruitment process and explains the personal  attributes that are the basis of the process and why it moved his business to the next level in this episode packed with great content.



It all starts with a daily ‘to-do’ list It’s all about the culture in a business we put the people in the centre The first sentence of our vision is about people Culture is something that takes place when you are not there We hire based on the personal attributes of resilience, grit and determination We hire people who have the things you can’t train and then create great people Personal development and learning is part of the culture and you have to start by leading by example If you are absorbing the right sort of content your brain starts work in that way In a sales organisation, people don’t do something unless they see results We offer the tools for self-development and let people come onboard themselves There is a difference between delegating a task and abdicating responsibility for a task It can be advantageous to bring in staff prior to the point at which you need them



‘It’s nailing the culture and getting the people-centric thing right’

‘You need to make sure that people love coming to work

‘It’s really changed how we recruit’



Empire Builders Podcast 



Nick James

Nick dropped out of university at the age of 21 and failed spectacularly with his first coaching business, which forced him to take a £16k/yr telesales job. 

Within 12 months he was the top performer and left to start his second business at 24. This time he discovered a winning formula and before long had a multi-six-figure company.

He then made a huge mistake which nearly put him out of business and cost him £50,000 in personal cash!

Fortunately, Nick kept it afloat, turned it around, and sold that business 2 years later in a seven-figure deal. 

He then co-founded a multi-million-pound marketing company, which he exited in 2015, and created Expert Empires.

Today, Expert Empires is known as the UK's number one business event for Experts, with world-renowned celebrity speakers like Gary Vaynerchuk, Grant Cardone, Chalene Johnson, David Goggins, and Lewis Howes gracing the stage.

Nick also specialises in helping Coaches, Consultants, Speakers, Trainers, and Authors take their businesses from zero to six figures and beyond through his Expert Empires Mastermind programme.

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