Ethiopian NGOs Say Facebook Ignored Warnings About Hate Speech

A new investigation by Insider reveals flaws and failures of Facebook’s "Trusted Partner" program, which it heavily relies on in "Rest of World" regions which account for just 10% of Facebook's revenue. Trusted Partners are local NGOs contracted to provide local expertise and context to inform Facebook’s content moderation policies and practices. But Trusted Partners in Ethiopia told Insider that Facebook routinely ignored their recommendations and allowed hate speech that inflamed real life violence.

We speak with Tekendra Parmar, Tech Features Editor at Insider, who led the investigation. Later we hear from Abrham Amare, whose father, Professor Meareg Amare, was murdered after Facebook posts calling for violence against him went viral. Amare and others filed a landmark lawsuit against Facebook last year.